Toll free number within the UAE:
International number:
Email us:
Building name: Al Sila Tower Building number: 8 Floor: 18, 19 Street Name: Abu Dhabi Global Market Street First City: Abu Dhabi Zipcode: 22646
• Monday to Thursday: From 7:00 am to 3:00 pm.
• Friday: From 7:00 am to 11:30 am.
* If your complaint is related to service providers (TAQA Distribution, TAQA Water Solutions, or Cooling Service Providers), please click here here to submit your complaint or appeal. For any other complaints related to the Department of Energy’s services, please fill out the form below.
